Shipping policy
Shipping & Processing Times
Order Processing
Orders are typically processed within:
- 3-5 business days
Processing times may be longer during:
- Sales events
- Holidays
- Product launches
- High order volume periods
Shipping Times
Standard shipping delivery estimates:
- Canada: 5-8 business days
- United States: 6–9 business days
Delivery timelines are estimates only and are not guaranteed.
BeautyIQ is not responsible for shipping delays caused by:
- Carriers
- Weather conditions
- Customs processing
- Postal disruptions
- Events outside our control
Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the carrier, BeautyIQ is not responsible for lost or stolen packages.
If you believe your package is missing, please contact the shipping carrier directly first. We will do our best to assist where possible.